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Nuvex Aesthetics

Privacy Policy

Privacy Policy (with A2P Compliance)

Effective Date: September 2, 2025

At NUVEX Aesthetics, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you interact with our website, book treatments, or subscribe to our services — including SMS/text communications.

NOTICE OF PRIVACY PRACTICES

Effective Date: September 2, 2025

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET

ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Pledge Regarding Your Health Information

We understand that health information about you is personal. We are committed to protecting it. We create a record of the care and services

you receive to provide quality care and comply with legal requirements. This notice applies to all records of your care generated by this practice.

How We May Use and Disclose Your Information

 For Treatment: To doctors, nurses, technicians, or other personnel involved in your care.

 For Payment: To bill and collect payment from you, an insurance company, or a third party.

 For Healthcare Operations: To run the office, ensure quality care, manage personnel and training, and for compliance

purposes.

 Appointment Reminders: To contact you regarding scheduled appointments.

 As Required by Law: When federal, state, or local law requires disclosure (e.g., abuse reporting, preventing serious threats).

 Public Health Risks: For disease prevention, reporting adverse medication reactions, and other public health activities.

 Business Associates: To service providers (billing companies, EHR vendors, insurers) who agree to maintain privacy

protections and only use information for specified purposes.

 De-identified Information: To use or disclose information with identifiers removed for research, planning, and operational

purposes.

Uses and Disclosures Requiring Your Authorization

Other uses and disclosures not listed above require your written authorization. We will not use or disclose your information for marketing

purposes or sell your information without written permission. You may revoke authorization at any time.

Your Rights Regarding Your Health Information

 Inspect and Copy: Right to see and receive copies of your health records within 30 days.

 Amend: Right to request correction of information you believe is incorrect or incomplete.

 Accounting of Disclosures: Right to request a list of non-treatment/payment/operations disclosures.

 Request Restrictions: Right to request limits on use and disclosure (we may decline except for out-of-pocket payments).

 Confidential Communications: Right to request communication by specific method or location.

 Paper Copy: Right to receive a copy of this notice at any time.

Our Duties

We are required by law to: (1) maintain privacy and security of your protected health information; (2) provide this notice; (3) notify you

promptly of any breach that may compromise your privacy or security; and (4) abide by the terms of this notice.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human

Services Office for Civil Rights. You will not be penalized for filing a complaint.

Privacy Officer Contact: [Name/Title] | [Phone] | [Email] | [Office Address]

2. How We Use Your Information

Your information may be used to:

  • Process transactions and fulfill orders

  • Send transactional and promotional messages, including via SMS

  • Improve our website and customer experience

  • Comply with legal obligations

3. SMS/Text Message Consent

By providing your phone number at checkout, on a form, or through any opt-in box, you consent to receive recurring marketing and informational text messages from Nuvex Aesthetics. Message frequency may vary. Consent is not a condition of purchase.

Message & data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or email us at info@Nuvexlab.com.

We do not share or sell your SMS opt-in data with third parties for their marketing purposes.

4. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with laws, and improve our services.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal information.

6. Contact Us

For questions about this Privacy Policy, contact us at:
info@Nuvexlab.com